Alliance Ground International (AGI)

Alliance Ground International provides airline cargo handling services to 55 airlines at thirteen airports: Atlanta, Chicago, Fort Lauderdale, Kansas City, LaGuardia, Las Vegas, Los Angeles, Miami, Newark, New York JFK, Orlando, Salt Lake City, and San Francisco. Warehouse and ramp operations schedules are constantly adjusted to flight operations.

Adjustments are made monthly, weekly, and in many cases, hourly. Facilities and equipment, forklifts, dock lifts, and roller systems are purchased assets. They are routinely maintained more frequently than manufacturer recommendations to ensure all equipment’s life and optimal working performance.

Maintaining an “open door” policy with airline clients is essential to AGI’s successful working relationships. Drawing from the unique interchange of information through individualized solutions with clients allows AGI to incorporate these ideas within the structure of the operation.

AGI facilities are staffed 24 hours a day, seven days a week, even on holidays. The office and warehouse are staffed according to the carrier’s requirements. The size of the operation allows AGI to adjust workforce requirements to adapt to carrier delays and schedule changes with very little notice.

Office personnel are assigned to account for specific duties and are cross-trained from cargo acceptance to client customer service. This allows for proper coverage and flexibility in the operation at all times. Alliance Ground International provides employees with extensive customer service training.

Alliance Ground International’s staff and personnel use expertise in loading, documentation, and dangerous goods acceptance so that airline clients can concentrate on managing and developing their markets.

With over 30 years of experience in ground handling, AGI provides premium handling services for freighter aircraft, such as the B747-8, B747-400, B77, MDI, and B76.

AGI continues to invest in its ramp handling future by utilizing new state-of-the-art ground handling equipment. Additionally, the AGI fleet is uniform throughout their system using exclusively proven equipment lines such as:

JBT Commander 60 Loader, JBT Commander 30 Loader, JBT Commander 15 Loader, JBT Pushback B1200, TLD Transporters TF-7-GR, TLD GPU 4120 T cup, TLD Air Starter ASU600-270.

AGI’s sister-company Cargo Force manages approximately 300 million pounds of mail within the USPS/FedEx Priority Mail contract. The single airline contract with AGI at JFK handles an annual 37 million pounds.